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People have reported a variety of glitches on discussion boards on Apple's Web site. Mac OS X users appear to be having the most trouble, including deleted applications and files, unplayable movie files and the disappearance rights to use the professional version of QuickTime, according to postings on Apple's support forum.
Apple released the update, QuickTime 7.0.4, on Tuesday to fix a handful of serious security vulnerabilities. The flaws put computers running Microsoft's Windows and Apple's Mac OS X operating systems at risk of being commandeered by an outsider. An attacker could exploit the flaws by tricking the user into opening a malicious file, the Cupertino, Calif.-based company said.
But Apple's patch apparently has bugs of its own. One user, "Erik Nanstiel," wrote on an Apple forum: "I'm having lots and lots of problems after upgrading to the latest QuickTime. Now I'm contemplating reinstalling my entire system just to get rid of the cursed upgrade."
A woman who said she is a film director wrote that she uses Final Cut Pro and lost all the QuickTime Pro features after installing the update. "Anyone with any clue on how to regain my pro features in QuickTime without buying Steve Jobs another turtleneck?" she asked in the support forum.
Some who installed the new version of QuickTime on Windows PCs say the media player is having trouble connecting to the Internet after installing the update. Other Windows users report not being able to download the software at all when they use the update feature in QuickTime itself.
Apple has published a tool for Mac OS X users that removes the suspected culprit, QuickTime 7.0.4, and restores QuickTime 7.0.1, according to the Mac maker's Web site. People in the forums also report that QuickTime 7.0.4 was pulled from Apple's Web site for some time and then reposted.
An Apple representative was unable to respond to a request for comment.
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Note to Apple and other software engineers: Stop requiring the customer to keep around on their computers large .msi files that equal the size of the software program itself. A simple 100K un-install program should be sufficient. 2X software bloat is just nuts.
Microsoft. From there, it gets a little tricky. Suffice it to say, msi
are practically required for distribution applications wholesale.
longer develop a Mac version of Windows Media Player. WMP on the
Mac has always been a dog, but this forces a format showdown,
which Apple never wins despite superior products. And this
(falsely) provides ammo for those motivated to say that the
normally excellent QuickTime is not superior.
I love Macs, but this is unheard of. I will have to reinstall osx just to
get back my utilities. completely insane.
What, no backup? That's not very smart...
and have not had any problems so far. i use final cut pro 5
extensively for video editing and it continues to work just as
before. i also have not had any problems with quicktime 7.0.4 in
my web browser or in itunes. video actually runs a lot more
smoothly in itunes, but not sure whether this has to do with the
quicktime update or itunes update.
people have also mentioned in the past that they had trouble
with quicktime 7.0.3 and had to revert back to 7.0.1. i did not
have any problems with that release either. either i'm just lucky
or it has to do with the way people have their machines set up.
I told her my automatic update hadn't worked in over a month since before my last update to 7.0.3.50 (I bought Pro)which I had to find manually after reading about it in the news. I asked if she could check to see if she got the same error message on her QTime update "Connection with QuickTime Server could not be established". She said I should try to download Qtime from the Apple Site, which was accomplished, proving I could connect to the Server. Again I asked if she could try (It takes about 10 seconds to get the error message) and she said she didn't have a machine with windows that was connected on-line. I then asked her to ask Tech Support to try and was told they too didn't have a windows supported computer connected on-line and simply remember to check the Apple Site for the Update when available. Literally unbelievable.
Stick with the free version.
my system and I follow Apple's upgrade procedure (fix
permissions, check disk, etc.)
A lot of my users change their permissions (no idea why, UNIX
newebies trying to make their system more secure?) or run
questionable apps that "fix" their systems.
Some apps give you access to special features that are hidden
for a good reason if you don't know what you are doing, don't
f'n touch it.
latest QuickTime, seems to be causing all sorts of crashes.
I don't know for certain that it is the only cause, but uninstalling it
seems to have helped.
PowerBook G4 and iMac G4 and I haven't noticed any problem as so
far. No crashes, no files deleted nor other problems some users are
commenting.
Now THATS funny! :)
I'm sure they will get it fixed.
I realize that they are now at version 7 but QuickTime 6 Pro met my needs. With the patch, my total cost will be $50. What a ripoff!
I am looking for another solution than QuickTime.
you, by all means, stay there. I went to QT 7 when I went to
Tiger. I got Flip4Mac back then too, about the same time I got
VLC, all products that keep me laughing at Ballmer (I actually like
Bill Gates, from afar-at least he's trying to build things in this
world). I am curious about the issues people are having- is my
G4 sparing me problems G5's are having? Or, like someone
mentioned, is it my regular use of Disk Utility to keep my
permissions in line?
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by dizzle662
December 1, 2008 6:52 AM PST
- My problem has been, I have not been able to download itunes or quicktime at all. When I go to download it, the progress bar fills all the way up, then it says "Rollback action" and the progress bar goes from full, back to nothing. Then it says, "quicktime was unable to install properly." Has anyone else encounted a problem like this? Any helpful information to correct this problem would be greatly appreciated.
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