August 23, 2005 8:30 PM PDT

Google unveils instant-messaging entry

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Google has launched an instant-messaging program that allows text chat and computer-to-computer voice connections, a move that highlights the search giant's increasing competition with Yahoo, Microsoft and America Online.

Google's Web site late Tuesday provided a link to download Google Talk and stated that the software "enables you to call or send instant messages to your friends for free-?anytime, anywhere in the world." Google's messaging program is linked to the company's Web-based e-mail program, Gmail, and both are in a beta, or test, phase.

While Google Talk was expected, some industry observers questioned what innovation Google could add to lure loyal users and their millions of buddies away from established instant-messaging applications.

One advantage to Google Talk could be its ability to connect with users of competing services. The service is based on the Jabber open-source standard, which allows consumers to connect with other messaging systems that work with Jabber, such as Apple Computer's iChat, GAIM, Adium, Trillian Pro and Psi.

Google Talk currently works only on Windows, according to Google's Web site. Users need a microphone and a speaker to take advantage of the voice capabilities.

The company's moves are a further sign of its expansive ambitions in the face of growing competition from rivals Yahoo, AOL and MSN. The launch comes one day after Google rolled out a beta version of its free desktop software, Desktop 2, that includes a personalized toolbar dubbed "Sidebar" for accessing e-mail, stock quotes and news, as well as a scratch pad for taking notes and tools for searching the desktop and Microsoft Outlook in-box.

The company, which last week announced plans to raise $4 billion in a secondary stock sale, already offers a wide variety of services beyond Web search, including Gmail, news, alerts, the Froogle shopping search engine, the Blogger service for posting blogs, desktop search, the Picasa photo-sharing software, Google Maps and Google Earth. The company has reportedly been looking into buying up unused fiber optic and radio spectrum, as well as buying wireless companies such as Android.

News.com Poll

What's your take on Google Talk--does the world need another IM service?

Yes. Sign me up now!
Maybe. Let's look at the details.
No. It just adds to the clutter.



View results

It makes sense for Google to come up with additional ways to attract users and keep them on the Google Web site longer, said Danny Sullivan, editor of Search Engine Watch.

"In the end, I think they have to do it because in reality they are a portal, a big gateway people use to access the Web, and people seem to expect certain things from these gateways and one of them is instant messaging," he said.

But Google faces an uphill battle to win converts from the leaders in instant messaging--AOL's AIM, Yahoo Messenger and Microsoft's MSN Messenger--whose members will no doubt be resistant to switch their buddy lists to a new IM service, Sullivan said.

Google Talk users can't use the program to talk with users of AIM, MSN Messenger or Yahoo Messenger. An IM service is only useful if a user has other people to communicate with.

After playing with Google Talk, Sullivan gave it strong marks for sound quality but said it lacked video chat, which Yahoo offers, and

CONTINUED: ...
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See more CNET content tagged:
Google Talk, IM, Google Inc., Jabber, Yahoo IM

Add a Comment (Log in or register) 93 comments
I don't get it.
by Bob_Barker August 23, 2005 10:11 PM PDT
Why launch a new product and make it available only to those with a gmail account? Most people can't even use gmail because it requires an "invitation". It isn't even all that impressive. Other IM clients have offered the same features for years. Does the name "google" make it special?
Reply to this comment
If you haven't gotten a gmail invite by now...
by August 24, 2005 12:00 AM PDT
You need to find some new friends.
View reply
Dont need Gmail
by August 24, 2005 6:50 AM PDT
I guess you need a Google account and not a Gmail a/c (both are different)
Google a/c is like MS passport for which any email a/c would suffice.
Visit https://www.google.com/accounts/
getting invited
by thedreaming August 24, 2005 10:41 AM PDT
I got 50 invitations just sitting there and I've already sent them to all my friends, so if you want one, let me know and I'll send it to you. That way, you can use gmail and google talk, as well as all the other google services and programs.

Just send me some email at thedreaming@gmail.com
Don't need IM....
by Earl Benser August 25, 2005 9:51 AM PDT
... 'Can you read me now????' mentality, coupled with limited
communications capability, leaves IM as just something to keep the
teeny boppers busy.

You want to tell me something? Call me.........

And if you don't have my phone number, or I don't answer, there's
a message in there somewhere...........
I don't get it.
by Bob_Barker August 23, 2005 10:11 PM PDT
Why launch a new product and make it available only to those with a gmail account? Most people can't even use gmail because it requires an "invitation". It isn't even all that impressive. Other IM clients have offered the same features for years. Does the name "google" make it special?
Reply to this comment
If you haven't gotten a gmail invite by now...
by August 24, 2005 12:00 AM PDT
You need to find some new friends.
View reply
Dont need Gmail
by August 24, 2005 6:50 AM PDT
I guess you need a Google account and not a Gmail a/c (both are different)
Google a/c is like MS passport for which any email a/c would suffice.
Visit https://www.google.com/accounts/
getting invited
by thedreaming August 24, 2005 10:41 AM PDT
I got 50 invitations just sitting there and I've already sent them to all my friends, so if you want one, let me know and I'll send it to you. That way, you can use gmail and google talk, as well as all the other google services and programs.

Just send me some email at thedreaming@gmail.com
Don't need IM....
by Earl Benser April 25, 2008 11:00 AM PDT
... 'Can you read me now????' mentality, coupled with limited
communications capability, leaves IM as just something to keep the
teeny boppers busy.

You want to tell me something? Call me.........

And if you don't have my phone number, or I don't answer, there's
a message in there somewhere...........
I don't get it.
by Bob_Barker August 23, 2005 10:11 PM PDT
Why launch a new product and make it available only to those with a gmail account? Most people can't even use gmail because it requires an "invitation". It isn't even all that impressive. Other IM clients have offered the same features for years. Does the name "google" make it special?
Reply to this comment
If you haven't gotten a gmail invite by now...
by August 24, 2005 12:00 AM PDT
You need to find some new friends.
View reply
Dont need Gmail
by August 24, 2005 6:50 AM PDT
I guess you need a Google account and not a Gmail a/c (both are different)
Google a/c is like MS passport for which any email a/c would suffice.
Visit https://www.google.com/accounts/
getting invited
by thedreaming August 24, 2005 10:41 AM PDT
I got 50 invitations just sitting there and I've already sent them to all my friends, so if you want one, let me know and I'll send it to you. That way, you can use gmail and google talk, as well as all the other google services and programs.

Just send me some email at thedreaming@gmail.com
Don't need IM....
by Earl Benser August 25, 2005 9:51 AM PDT
... 'Can you read me now????' mentality, coupled with limited
communications capability, leaves IM as just something to keep the
teeny boppers busy.

You want to tell me something? Call me.........

And if you don't have my phone number, or I don't answer, there's
a message in there somewhere...........
Google under pressure?
by Mendz August 23, 2005 10:37 PM PDT
I think it's Google under pressure to add more value to itself now that they're public. Which I think is ok. Google is already a brand by itself. There are people who use Google products simply because they're from Google. Google keep this up and next we'll find PCs, laptops and devices with "Google Inside" stickers. :-D
Reply to this comment
Not Everyone is a Google fanboy
by dysonl August 23, 2005 11:24 PM PDT
I disagree.

Most average Internet users don't care much about the Google brand. They don't see Google as the almighty-innovative-and-cool web company that geeks like to love religiously.

Case in point, I have sent GMail invitations to members of my family (average net users). They bothered to register and create an account but did NOT care enough to actually use that GMail account regularly, as their primary email account. I have lots of friends who do not use GMail. Those that do are "experienced" web users and they work in the computer/software-related field.

I predict the same thing will happen to this goodle IM thing. Most people will keep using their cute MSN Messenger and Yahoo! IM and will not care to switch.
View all 2 replies
Google under pressure?
by Mendz August 23, 2005 10:37 PM PDT
I think it's Google under pressure to add more value to itself now that they're public. Which I think is ok. Google is already a brand by itself. There are people who use Google products simply because they're from Google. Google keep this up and next we'll find PCs, laptops and devices with "Google Inside" stickers. :-D
Reply to this comment
Not Everyone is a Google fanboy
by dysonl August 23, 2005 11:24 PM PDT
I disagree.

Most average Internet users don't care much about the Google brand. They don't see Google as the almighty-innovative-and-cool web company that geeks like to love religiously.

Case in point, I have sent GMail invitations to members of my family (average net users). They bothered to register and create an account but did NOT care enough to actually use that GMail account regularly, as their primary email account. I have lots of friends who do not use GMail. Those that do are "experienced" web users and they work in the computer/software-related field.

I predict the same thing will happen to this goodle IM thing. Most people will keep using their cute MSN Messenger and Yahoo! IM and will not care to switch.
View all 2 replies
Google under pressure?
by Mendz August 23, 2005 10:37 PM PDT
I think it's Google under pressure to add more value to itself now that they're public. Which I think is ok. Google is already a brand by itself. There are people who use Google products simply because they're from Google. Google keep this up and next we'll find PCs, laptops and devices with "Google Inside" stickers. :-D
Reply to this comment
Not Everyone is a Google fanboy
by dysonl August 23, 2005 11:24 PM PDT
I disagree.

Most average Internet users don't care much about the Google brand. They don't see Google as the almighty-innovative-and-cool web company that geeks like to love religiously.

Case in point, I have sent GMail invitations to members of my family (average net users). They bothered to register and create an account but did NOT care enough to actually use that GMail account regularly, as their primary email account. I have lots of friends who do not use GMail. Those that do are "experienced" web users and they work in the computer/software-related field.

I predict the same thing will happen to this goodle IM thing. Most people will keep using their cute MSN Messenger and Yahoo! IM and will not care to switch.
View all 2 replies
About the Google CNET press ban
by Dachi August 24, 2005 4:05 AM PDT
Reading the story it looks like CNET not just posted public info on Schmidt but also mistakenly made the claim Google was collecting data obtained from Desktop search.

The type of people that support Google are very anti-spyware so I could see why something like that could be catastrophic to their public image especially when reported by a source which is normally as reputable as CNET.

I understand why they are not talking to you, that was a pretty big mistake.
Reply to this comment
Google's CNET Boycott is wrong
by gunplaygod August 24, 2005 9:02 PM PDT
CNET has written more than a few articles about what Google's technology could mean for the future of privacy on the web. In fact CNET, very much like a typical news outlet, is a bit overzealous when it comes to covering privacy issues because they know the sensationalism of it makes for happy readers. However I found indepthness and fairness of the article in question very informative and valuable reporting. Therefore there is only one reason for this Google boycott. I pointy-hair boss. To me at least, it's quite obvious Eric Schmidt had a little hissy fit at the fact that information that about him, that was publicly available from the very company he runs, was compiled together in three paragraphs as valid proof to a point the article was trying to make. The point being that information that used to be available to to a private investigator after a couple months of research is now available to a laymen in about 5 minutes of searching. I for one don't think privacy is that big of an issue as long as everyone losses the same amount of it at the same time there is still equality. But obviously Eric Schmidt needs to lose the pointy-hair, take a good close look at his company's moto, and stop trying to punish a news outlet for making a point and reporting what's in the public's interests.
View reply
About the Google CNET press ban
by Dachi August 24, 2005 4:05 AM PDT
Reading the story it looks like CNET not just posted public info on Schmidt but also mistakenly made the claim Google was collecting data obtained from Desktop search.

The type of people that support Google are very anti-spyware so I could see why something like that could be catastrophic to their public image especially when reported by a source which is normally as reputable as CNET.

I understand why they are not talking to you, that was a pretty big mistake.
Reply to this comment
Google's CNET Boycott is wrong
by gunplaygod August 24, 2005 9:02 PM PDT
CNET has written more than a few articles about what Google's technology could mean for the future of privacy on the web. In fact CNET, very much like a typical news outlet, is a bit overzealous when it comes to covering privacy issues because they know the sensationalism of it makes for happy readers. However I found indepthness and fairness of the article in question very informative and valuable reporting. Therefore there is only one reason for this Google boycott. I pointy-hair boss. To me at least, it's quite obvious Eric Schmidt had a little hissy fit at the fact that information that about him, that was publicly available from the very company he runs, was compiled together in three paragraphs as valid proof to a point the article was trying to make. The point being that information that used to be available to to a private investigator after a couple months of research is now available to a laymen in about 5 minutes of searching. I for one don't think privacy is that big of an issue as long as everyone losses the same amount of it at the same time there is still equality. But obviously Eric Schmidt needs to lose the pointy-hair, take a good close look at his company's moto, and stop trying to punish a news outlet for making a point and reporting what's in the public's interests.
View reply
About the Google CNET press ban
by Dachi August 24, 2005 4:05 AM PDT
Reading the story it looks like CNET not just posted public info on Schmidt but also mistakenly made the claim Google was collecting data obtained from Desktop search.

The type of people that support Google are very anti-spyware so I could see why something like that could be catastrophic to their public image especially when reported by a source which is normally as reputable as CNET.

I understand why they are not talking to you, that was a pretty big mistake.
Reply to this comment
Google's CNET Boycott is wrong
by gunplaygod August 24, 2005 9:02 PM PDT
CNET has written more than a few articles about what Google's technology could mean for the future of privacy on the web. In fact CNET, very much like a typical news outlet, is a bit overzealous when it comes to covering privacy issues because they know the sensationalism of it makes for happy readers. However I found indepthness and fairness of the article in question very informative and valuable reporting. Therefore there is only one reason for this Google boycott. I pointy-hair boss. To me at least, it's quite obvious Eric Schmidt had a little hissy fit at the fact that information that about him, that was publicly available from the very company he runs, was compiled together in three paragraphs as valid proof to a point the article was trying to make. The point being that information that used to be available to to a private investigator after a couple months of research is now available to a laymen in about 5 minutes of searching. I for one don't think privacy is that big of an issue as long as everyone losses the same amount of it at the same time there is still equality. But obviously Eric Schmidt needs to lose the pointy-hair, take a good close look at his company's moto, and stop trying to punish a news outlet for making a point and reporting what's in the public's interests.
View reply
Invite only will go away.
by Dachi August 24, 2005 4:13 AM PDT
Acording to Yahoo "Gmail previously was available only to those invited by a current account holder, but now Google is opening up registration to anyone in the United States."

Source here:
http://news.yahoo.com/news?tmpl=story&u=/ap/20050824/ap_on_hi_te/google_messaging
Reply to this comment
Invite only will go away.
by Dachi August 24, 2005 4:13 AM PDT
Acording to Yahoo "Gmail previously was available only to those invited by a current account holder, but now Google is opening up registration to anyone in the United States."

Source here:
http://news.yahoo.com/news?tmpl=story&u=/ap/20050824/ap_on_hi_te/google_messaging
Reply to this comment
Invite only will go away.
by Dachi August 24, 2005 4:13 AM PDT
Acording to Yahoo "Gmail previously was available only to those invited by a current account holder, but now Google is opening up registration to anyone in the United States."

Source here:
http://news.yahoo.com/news?tmpl=story&u=/ap/20050824/ap_on_hi_te/google_messaging
Reply to this comment
Does it have ads?
by Christopher Hall August 24, 2005 5:34 AM PDT
My only gripe with AIM is that every few minutes, I'm bombarded with ads. I've had to find a third-party hack to disable them, which is not something I am typically comfortable doing. Once they started streaming Flash video ads, though, I swallowed my discomforts real quick.

AIM Today is entirely worthless, and while it can be turned off, any time you update the program, it ever-so-casually "forgets" that you didn't want that darn window popping up.

If the Google IM doesn't have ads, I would consider switching.
Reply to this comment
Does it have ads?
by Christopher Hall August 24, 2005 5:34 AM PDT
My only gripe with AIM is that every few minutes, I'm bombarded with ads. I've had to find a third-party hack to disable them, which is not something I am typically comfortable doing. Once they started streaming Flash video ads, though, I swallowed my discomforts real quick.

AIM Today is entirely worthless, and while it can be turned off, any time you update the program, it ever-so-casually "forgets" that you didn't want that darn window popping up.

If the Google IM doesn't have ads, I would consider switching.
Reply to this comment
Does it have ads?
by Christopher Hall August 24, 2005 5:34 AM PDT
My only gripe with AIM is that every few minutes, I'm bombarded with ads. I've had to find a third-party hack to disable them, which is not something I am typically comfortable doing. Once they started streaming Flash video ads, though, I swallowed my discomforts real quick.

AIM Today is entirely worthless, and while it can be turned off, any time you update the program, it ever-so-casually "forgets" that you didn't want that darn window popping up.

If the Google IM doesn't have ads, I would consider switching.
Reply to this comment
So what
by August 24, 2005 6:49 AM PDT
What a boring IM client, there's absolutely nothing to make me want to switch from my MSN, which I use quite frequently. The customizations aren't cool (if any even), no video, yawn. Like others have said, they need something to make people want to switch.
Reply to this comment
Original MSN looks childish
by JLP August 24, 2005 7:08 AM PDT
I just hope they don't make it look as childish
as the original MSN client. I also use MSN a lot
but I always use other more clean clients. But I
agree that they will have to improve sound and
video communications to get more users. Well if
they work hard this could become the best IM
client.
View reply
So what
by August 24, 2005 6:49 AM PDT
What a boring IM client, there's absolutely nothing to make me want to switch from my MSN, which I use quite frequently. The customizations aren't cool (if any even), no video, yawn. Like others have said, they need something to make people want to switch.
Reply to this comment
Original MSN looks childish
by JLP August 24, 2005 7:08 AM PDT
I just hope they don't make it look as childish
as the original MSN client. I also use MSN a lot
but I always use other more clean clients. But I
agree that they will have to improve sound and
video communications to get more users. Well if
they work hard this could become the best IM
client.
View reply
So what
by August 24, 2005 6:49 AM PDT
What a boring IM client, there's absolutely nothing to make me want to switch from my MSN, which I use quite frequently. The customizations aren't cool (if any even), no video, yawn. Like others have said, they need something to make people want to switch.
Reply to this comment
Original MSN looks childish
by JLP August 24, 2005 7:08 AM PDT
I just hope they don't make it look as childish
as the original MSN client. I also use MSN a lot
but I always use other more clean clients. But I
agree that they will have to improve sound and
video communications to get more users. Well if
they work hard this could become the best IM
client.
View reply
You don't need GMail
by JLP August 24, 2005 7:05 AM PDT
You don't need GMail to use this. It is based on
open and free standard XMPP better known as
Jabber. So you can use any Jabber client you
want and you can use any Jabber server you want.
A list of some public ones is here:
http://www.jabber.org/network/
That's what is so nice about this. No one will
force you to use some client, no one will force
you to use some server and no one is going to
block connecting to server if they don't like
you client of choice. It is like e-mail. Use
whatever you like.
Reply to this comment
You don't need GMail
by JLP August 24, 2005 7:05 AM PDT
You don't need GMail to use this. It is based on
open and free standard XMPP better known as
Jabber. So you can use any Jabber client you
want and you can use any Jabber server you want.
A list of some public ones is here:
http://www.jabber.org/network/
That's what is so nice about this. No one will
force you to use some client, no one will force
you to use some server and no one is going to
block connecting to server if they don't like
you client of choice. It is like e-mail. Use
whatever you like.
Reply to this comment
 See all 93 Comments >>
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