• On BNET: 24 killer apps for a flash drive
August 31, 2007 6:41 AM PDT

NBC says bye to iTunes, hello to piracy and lost revenue

In news that comes just weeks after iTunes' loss of Universal Music Group, NBC has officially canceled its contract with iTunes, citing the need for stricter piracy controls and higher pricing that Apple was unwilling to provide. That said, NBC will still continue to sell its programming on iTunes until its contract runs out in December.

In other words, January will be the month that NBC sees a severe increase in the piracy it's trying to so hard to curb.

NBC logo

Bozos of the month

(Credit: NBC)

I'm not quite sure what any of these companies are thinking. First, Universal Music Group steps away from the third-largest music retailer in the world because it thinks iTunes is suffocating it, then NBC walks away to make more money and stop people from stealing its media. But what both companies don't understand is that they need Apple far more than Apple needs them.

Let me paint a scenario for you of what happens as soon as NBC pulls its programming off iTunes.

First, the company will tout its new video service, Hulu, as the savior for this generation. After that corporate-speak is completed, it will begin telling the world about the issues with iTunes in an attempt to downplay its importance. First, NBC will use the line, "Well gee, shouldn't we be allowed to make some money too?" And after that doesn't work, the company will resort to the classic, "Well, look at all of these pirates! It's the actors who are getting hurt by this. Think of them!"

After this new PR campaign is complete, NBC executives--obviously without any grasp on reality--will sit there and expect their assistants to bring them financial numbers that show exploding growth in programming sales. With cigars firmly in place, the big shots will open up the revenue reports and come to one damning conclusion: revenue from programming has gone down, yet piracy has increased tenfold.

Meanwhile, back in Cupertino, Steve Jobs and company are left counting their iTunes revenue with nary a blink at the modicum of lost revenue they experienced from the NBC move. Give it about six months and NBC will be calling back with an olive branch in hand, hoping to get back onto iTunes. Only this time, NBC will have an even worse agreement with Apple.

How many times do I have to say it until someone at NBC finally hears me? There is no way you can benefit from leaving iTunes. People who would normally have purchased shows like The Office are now going to their favorite torrent site and downloading each episode to their hearts' content. From there, they'll be adding those illegally downloaded songs directly to their iTunes account and will enjoy them on their Apple TV or iPod.

It's about time that NBC, Universal and the rest of these bozos realize that without iTunes, their online presence is nil. Sure, Universal can sell its music to Wal-Mart or the Zune Marketplace and do um, fine, but is it really willing to lose all of the revenue iTunes has provided for it? I guarantee it'll be back. Right now, Universal is a lone duck on an empty pond--it's in for trouble.

But more than anything, this NBC move really baffles me. If you want to stop piracy of your programming, why would you take it off legitimate services? Am I missing something here? Is it the company's greed or belief that it can go it alone? Either way, it's a dumb move.

Sad as it is, there's no way to fully eliminate piracy. Whether you want to believe it or not, the best way to stop piracy is to give people most of what they want: no DRM, an affordable price and ease of purchase. NBC wants stronger DRM and higher prices and it's making its product less available. Sounds like a recipe for trouble.

NBC is in for a rude awakening. Because it currently can not see through its greed and short-sightedness, its goals will be trumped by its biggest fear.

Get ready, NBC, because a flurry of piracy, lost revenue and eventual Steve Jobs genuflection is on your 2008 calendar.

Nice move.

Originally posted at The Digital Home

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

Recent posts from News Blog
Navy charters kite-powered cargo ship to deliver equipment
EA Mobile, Eidos Interactive sign agreement
Sprint first to offer HTC Touch Pro
Flipping out: RIM BlackBerry Pearl Flip 8220 debuts
Sprint HTC Touch Diamond outed early
Add a Comment (Log in or register) 64 comments (Showing first 20 comments)
"Other" means necessary
by MaLvaDo39 August 31, 2007 7:05 AM PDT
If it's not on iTunes then there are lots of torrent sites out there

=)
Reply to this comment View reply
I Dare You...
by drumpat01 August 31, 2007 7:13 AM PDT
it amazes me how retarded these companies can be. There is a
reason iTunes is winning. Its because you wont give anyone else
the same deal. I mean, when they figured out that there even
more strict DRM on other stores weren't working at all, what
makes them think that hiking it up on iTunes would work? Steve
Jobs isn't an idiot about this stuff. He knows what will sell and
what wont and you'd think that the last 4 years would have
proved that to the studios but nooooo they are to concerned
with getting every single penny out of us that they could care
less. Yea NBC, go a head, pull out of iTunes and see what
happens to your online revenue and piracy rates...I dare you.
Reply to this comment
They just took a paying customer...
by VerMacIntosh August 31, 2007 7:28 AM PDT
... and slapped me in the face.
I usually dont post a response to these articles... However, after
watching 'the Bronx is Burning', from ESPN on ABC's STUPID on
line HD Viewer, having to sit through commercials, not being
able to see it on my iTV or my iPhone, it will be the last thing I
watch from ABC or anyone else doing this format. I want to pay
the $1.99 and have the freedom of watching my shows when I
want to, where I want to. I do NOT pirate anything. They just
took a paying customer and slapped me in the face.
Reply to this comment
itunes?
by ecarpin August 31, 2007 7:40 AM PDT
what is itunes and why would someone pay for NBC content that is easily recordable?
Reply to this comment View reply
Well...
by System Tyrant August 31, 2007 7:40 AM PDT
I use iTunes to buy my music and occasionally a TV show. I have no problem with Universal or NBC courting other methods of media distribution. I have no problem with them playing hardball with Apple to get better deals. I just hope they realize that as an iTunes customer I have no desire to chase them around for content. I buy from iTunes.

However, worry not Universal and NBC. I have no desire to steal you wares either. Just count me as one potential lost sale.
Reply to this comment View all 2 replies
Wasn't it sales of The Office on iTunes that got the show renewed?
by dbthree August 31, 2007 7:59 AM PDT
NBC is flipping the bird to consumers everywhere and to those poor writers, directors, and actors that consumers are screwing every time we torrent something by removing their content from iTunes. In the early 2000s, it was DVD sales that proved a show could still make money, or, even come back from the dead (in the case of Family Guy on Fox).

Since 2005, it were sales on iTunes that woke up NBC executives to the fact that The Office should be renewed. Voilą. Now it's pretty much the only show people watch on the network, outside of Heroes.

Just like others have said, I won't follow NBC to another service. I'll just continue to DVR the shows and watch them over and over. Comcast, for as much as I despise them, can screw NBC out of lost revenue with my $5.95 a month going to them rather than my $29.99 for a season pass on iTunes.


Congratulations NBC, once again proving why you're somehow last place among the alphabet networks.
Reply to this comment
They are going to end up in Zune land
by onlyauser August 31, 2007 8:02 AM PDT
This move mattered to Microsoft.

They are going to end up in Zune land. Of course everyone has heard of MS-NBC. It makes no sense for them to remain with what is basically a competitor.

I would leave iTunes too. Though nothing is wrong with iTunes at all. Just a business thing.
Reply to this comment View reply
That's too bad
by mcvaughan August 31, 2007 8:04 AM PDT
The ease of purchasing content on iTunes made me a paying
customer. I'll happily take my money and buy content from other
networks on iTunes. Buh bye, NBC!
Reply to this comment
Shame on NBC for refusing to be Steve Job's neutered Poodle!
by john55440 August 31, 2007 8:13 AM PDT
iTunes isn't the only legitimate channel for distribution of this content, and additional channels will be available in the future.
Reply to this comment View all 2 replies
Typical of poorly managed companies
by ppgreat August 31, 2007 8:15 AM PDT
NBC is where in the ratings?

But this move is typical of poorly managed companies. You get a
good thing going, you get a little cocky, you shoot yourself in
the foot (which is bad since the foot is usually in your mouth).

Typical greedy maneuvering by overpaid, underqualified
executives who don't give a rat's patoot about their customers,
let alone the people who supply them with their product.

They deserve to be pirated for this. A massive letter and email
campaign from legitimate downloaders and content providers
would turn this around quickly. (Nudge, nudge, wink, wink.)
Reply to this comment
I don't get it either
by wangbang August 31, 2007 8:16 AM PDT
Last year I messed up recording an episode of Battlestar Galactica and the Office. But not to worry, I got it from iTunes. Why? Because it's there. True, I only spent $3.98, but if NBC is going to leave iTunes, they won't even get that from me. I'm sure I'll manage to screw up recording something this year, too.
Reply to this comment
Did I mention I hate Blogs...
by umbrae August 31, 2007 8:19 AM PDT
We need more neutrality in media instead of slanted editorialism like blogs. First off, there is NO reason to believe that because someone does not agree with Nazi media distribution like iTunes that they will see an increase in piracy. I think almost all people who actually pirate something is not going to stop because iTunes offered it for sale.

In reality, it is the reason for leaving iTunes that is stupid. More DRM and more money. Media companies really need to find a business model because this is just not sustainable. Rather than defending copyrights and ripping people off, they need to come to realize that the more people see their content (however that is) the better. Their current model only protects their right to make crap and charge people for it. Start making good content, let that content speak for itself and find more productive ways to capitalize on its popularity.

Or have people see your organization as a zealot, nazi-based enemy to free speech and personal liberty and watch you product continually stolen until you go out of business.
Reply to this comment View reply
NBC didn't want that revenue anyway.=)
by stopher2475 August 31, 2007 8:28 AM PDT
It does seem like shooting yourself in the foot. If people don't have the legality and ease of use of iTunes they will go to free, less reputable places. They already let you watch the shows for free on their websites. You gotta wonder how much do they want for a TV show or a song. The DRM concerns are fake. There aren't a lot of people stripping iTunes of DRM. This is about pricing period. I think they're proposal of bundles is good as long as they're not forced. I wound't mind getting a discounted movie or show if I bought them together.
Reply to this comment
if it were MS
by tgrenier August 31, 2007 8:28 AM PDT
If MS had a wildly successful media player that ONLY worked with WMP and you could only buy content from one store or even if it was preconfigured for one store but could you could switch by changing an option, everyone would be crying foul. How does Apple get away with this stuff? They are damn close to a monoploy in portable media players and it sure seems to me like they are doing their best to abuse it.

And another thing, As simple as they are to use (ipods) try giving one to your grandmother. The crowd here is is of course technical. At least once a week someone asks me "I have an ipod, what do I do now?" Someone will come up with even easier integration and more openess and choice. A huge base of desktop users may be a good place to look. I personally don't think MS has the smarts anymore to pull it off, but if Steve ever gets fired maybe they have a chance.
Reply to this comment View reply
Oh god...
by three_toed_frog August 31, 2007 8:28 AM PDT
I was reading your comment... and when I got to the N word, I just kinda stopped.

Comparing corporations/business models to Nazis = fail.
Reply to this comment
NBC IS OWNED BY UNIVERSAL
by skealoha86 August 31, 2007 8:29 AM PDT
Way to check your facts. Obviously if the President of a conglomerate decides that he wants to have a pissing bout with Steve Jobs because of something Steve has said, he'll go ahead and pull something like this. This is an idiotic move that hurts the fans much more than Apple. The Office WAS brought back because of the popularity of the show on iTunes...
Reply to this comment
lies and more lies
by vhac August 31, 2007 8:30 AM PDT
Quote:
"After that corporate-speak is completed, it will begin telling the world about the issues with iTunes in an attempt to downplay its importance. First, NBC will use the line, "Well gee, shouldn't we be allowed to make some money too?" And after that doesn't work, the company will resort to the classic, "Well, look at all of these pirates! It's the actors who are getting hurt by this. Think of them!" "
And I bet the actors will have to sue them to get more money from online sales. It is the same as RIAA. They make more money from online sales but they refuse to give artists more money. At the same time, they use artists as a pity front. Oh look at the poor artists, they are being ripped off (by the Music industry for the longest freaking time!!!)
What I could do is that I would go out and buy a PVR card and record the show onto my computer, compress it and then sync it to my mobile device. $2.99 buck an episode saved. Not that I would watch much of anything on my device. Tivo is my friend :)
Reply to this comment
Proof NBC/Universal doesn't care about the end consumer
by gsmiller88 August 31, 2007 8:30 AM PDT
Just so they themselves can squeeze an extra buck out of the end
consumer, NBC/Universal does something stupid like this. Yea,
they make DRM free music available on services other than iTunes,
but for us Mac users none of those services work! Before you can
even get in you must have the latest version of WMP. Not like I
would sign up for a special service for one company anyway,
especially NBC/Universal.
Reply to this comment View reply
Nope
by gravityfactory August 31, 2007 8:34 AM PDT
I disagree. Universal has found another way to do business, maybe it'll work, maybe they'll move to something else but they won't go back to itunes.

As a content creator - I'd like to see a service that pays more.
Reply to this comment View reply
seriously
by godofbiscuits August 31, 2007 8:34 AM PDT
are you feeling bad for the poor wounded puppies that are the
major media content providers?

You probably think of Microsoft as a software underdog, too, huh.
Reply to this comment
 See all 64 Comments >>
Powered by Jive Software
advertisement
Resource center from News.com sponsors
You Need The Speed of Norton 2009
Introducing Norton Internet Security™2009

Click Here!
With one-click, one-minute install, under 8MB of memory usage and fewer, shorter scans, it's the fastest security suite anywhere. Norton. Smart Security, Engineered for Speed. Get a FREE trial today!

Click Here!
The Fastest Security Suite Anywhere

Experience the revolutionary Norton Internet Security™ 2009. With Norton™ Insight, a new feature, you get precision security that targets only at risk files for fewer, faster, shorter scans

Win a Trip to Space!*

Enter the Blast Off with Norton Sweepstakes for your shot at a trip to space. You could experience being fast and weightless, just like the new Norton 2009. *No purchase necessary; click for full details.

FREE Trial!

Act now to get your FREE trial of Norton Internet Security 2009. Try it for the protection. Love it for the speed

Norton Safe Web NEW!

A community-based system that rates web site safety

Norton Labs NEW!

Users can download new security technologies and share input directly with developers. Help us shape our future products!

About News Blog

Recent posts on technology, trends, and more.

Add this feed to your online news reader

News Blog topics

Featured blogs

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right