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November 16, 2005 7:00 PM PST

Sony launches free Internet phone service

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Add Sony to the list of companies getting into the telephone business.

The electronics giant launched a free Web-based phone service on Wednesday called Instant Video Everywhere, designed to link users of the service via their computers. According to an advertisement on Sony's Web site, the new service will ship with the company's latest version of Vaio BX laptops, which are equipped with built-in video cameras.

The move comes as traditional phone companies are losing their grip on services that were once theirs exclusively. In September, auction powerhouse eBay announced that it had agreed to pay $2.6 billion for Net telephone provider Skype, one of the premiere VoIP, or voice over Internet Protocol, companies. eBay said it plans to boost communications between buyers and sellers.

Yahoo, AOL and others also offer video-calling services similar to IVE. Video-phone services have long been touted by technology enthusiasts but have struggled to attract a mainstream audience.

In June, Sony signaled that it might offer a consumer telephone offering, when it rolled out an IVE service aimed at businesses. Sony is working with Glowpoint, a Hillside, N.J.-based video-phone service provider known for its "All You Can See" unlimited video dialing plans and easy-to-use services, which include features such as live video operators and video-call mailboxes. Sony said it will also offer to connect IVE users to landlines and cell phones for a monthly fee of $9.95.

Sony executives did not immediately return calls for comment.

See more CNET content tagged:
phone service, Sony Corp., electronics company, eBay Inc., VoIP

Add a Comment (Log in or register) 26 comments
What's the catch?
by heystoopid November 16, 2005 8:09 PM PST
With SONY nothing is free , there is always a hidden catch! As for vaio's cheaper and faster alternatives exists Finally, this $9.95 service, must have some interesting extra charge and user pay clauses attached in the fine print!
Reply to this comment
Re: What's the catch?
by Hep Cat November 16, 2005 9:45 PM PST
The catch is that Sony is branded like livestock. The rootkit
fiasco has stuck in my mind, for sure - and I won't be buying
anything Sony sells.

I hope the person at Sony Entertainment that mandated the
rootkit was fired. Knowing the record industry, they were
probably promoted, much to the consternation of Sony's
Consumer Electronics division.

Too bad for the CE folks. Your entertainment division has cost
you at least $1500.00 in this house. The new TV? Not a Sony.

With regards to the Internet phone deal, it's a big yawn.
Windows-only, closed protocol, etc. etc. et al.
Nice follow up to a Rootkit...
by plato2876 November 16, 2005 8:44 PM PST
Now, after the wonderful discovery of what Sony does with software on CDs when you DON'T think you're installing anything, who's going to go out and actually install stuff from this company? Anyone? Bueller?
Reply to this comment
Pricey For Consumers, Windows Centric
by Stating November 16, 2005 8:56 PM PST
If you wish to call a landline/cell using Sony's offering, it will cost you $9.95 / month + $0.08 per minute. Compare this to Skype which doesn't charge a monthly fee and is only $0.02 per minute domestic. Want to do video on Skype? You can use the Spontania add-in or Festoon (beta).

I plan to try out IVE's free computer-to-computer voice and video to get a sense of the quality. Their FAQ suggests a video rate of 30 frames per second (fps). I have been consistently disappointed by the computer-to-computer voice and video quality of Yahoo Messenger. Yahoo's video offering is pathetic -- a choppy, tiny 1 fps connection. Skype/Spontania gives a decent 15-20 fps.
Reply to this comment
re: Nice follow up to a Rootkit...
by Stating November 16, 2005 9:06 PM PST
That was a PR disaster for Sony. I've got to believe that Howard Stringer sent out the order to review ALL Sony software for this type of stunt. One could argue that given the intense scutiny and lawsuits that Sony DRM created, they will be very careful to not try this again.
Reply to this comment
forgive them?
by skeptik November 18, 2005 6:22 AM PST
Yes but one could also argue that they should have know it would be discovered, known it would not fly with the public and look at their response over the past two weeks as it unfolded: denial, downplay, fake recant and finally capitulation when even the Bush administration chastised them (recall millions of CDs). Not a good indication that they will attempt to do the right thing - more like an indicator that they will try their hardest to get away with their shinanigans.
Not to mention do you really want to give the benefit of the doubt to a company that couldn't detect the security flaw in their DRM software (or probably knew, but didn't care enough about their customers to spend the money fixing it until it got very nasty in public)?
(Yeah I know, let's not bring up Windows in this... that's a whole different topic!)
Sony lost trust
by rtripathi November 16, 2005 10:52 PM PST
I'm boycotting sony everything.
Reply to this comment
Likewise!
by Sboston November 17, 2005 6:41 AM PST
N/T
No Way
by ConcernedAdult November 17, 2005 5:48 AM PST
As I look around my home, I see Sony HDTVs, a Sony laptop, a couple of Sony Palms, a Sony cell phone--- all purchased when I believed the Sony name to be synonymous with quality. But Sony has since absolutely proven the contempt it holds toward consumers. Even if free in terms of immediate financial outlay, I now comprehend exactly how expensive patronizing Sony can be. Trust me-- Sony will never again see me as a customer, for any reason whatsoever.
Reply to this comment
I agree
by tmccarty8 November 17, 2005 8:01 AM PST
I agree with you fully. I too have always been a believer in Sony products, TV's, Monitors, Camera's etc. But no more. I just can't ever see myself trusting them again on anything. What if they put a rootkit in their camera software, or in the software that you would install for a monitor? Sony, really is baloney!
Ted
View reply
Um, the totally connected Home....
by lonny paul November 17, 2005 6:51 AM PST
Does include video vs. just audio. Broadcasting within the home, anywhere on net is the next reality.

Whatever we see, touch, feel and experience will soon be equipped with a digital interface to allow maximum control and tweaking for the senses.

Sony a commercial consumer service - not gonna happen.
Reply to this comment
fool me once shame on you...
by The user with no name November 17, 2005 9:09 AM PST
Fool me twice? You won't get the chance!

I've ditched Sony for good! My carpool driver has bugged me for a few months about giving him my PS2 in lieu of gas/tolls. After Sony's RootKit I packed the PS2 up with all my addons and gave it to him the next day... I guess I'll give the XBox 360 a try! I pulled out my Sony DVD-R (was going to replace it with a Sony DVD-RW) and instead replaced it with a Pioneer DVD-RW yesterday. I am NOT gonna trust Sony with any firmware updates to my hardware...nor the existing firmware already on it! God only knows what is/will be hidden in there!

I WILL NOT buy from a company that fcuks over it's customers. They cry all day about how people are violating there IP rights but then turn around and violate their customers' property/privacy rights by pulling this stunt. I hope the not only lose in the pending lawsuits but I hope they lose SO BIG that NO other company will ever think of doing something like this that is so unethical and illegal ever again!

Sony just wasted all the billions of dollars they have ever spent building consumer rapport and trust. It's gonna be a long time before I trust them again.

--sidenote: The mere fact that Sony is backing Blu-Ray now makes me suspicious of this whole format! A format that I was excited to see and believed in. Anything that speaks of Sony now is suspect with me.
Reply to this comment
What will they harvest next?
by November 17, 2005 10:40 AM PST
I should immagine that advertising will show up at people called by the service. No Thank You, Sony.
Reply to this comment
Sony and NEC CD/DVD drive joint venture.
by royc November 17, 2005 10:46 AM PST
Japanese electronics makers Sony and NEC to set up a CD/DVD drive joint venture. The companies plan to begin operations on April 1, 2006.

That sounds like a good date to start this.

Just say "NO!" to NEC too.
Reply to this comment
Boycott Sony/Blu-ray
by anarchyreigns November 17, 2005 11:59 AM PST
Boycott Sony and Blu-ray. Hit 'em where it hurts.
Reply to this comment
What???
by Thorax232 November 17, 2005 1:59 PM PST
Boycott Blu-Ray? What's that got to do with anything? Besides Blu-Rays are a major step up from DVD and HD-DVD's. Why would you want to hit Sony where it hurts anyways? You should respect them for making two new technoligies (Blu-Ray and Cell Processor) and trying to get free internet services on cell-phones, come on they deserve a lot more than some stupid boycott.
View all 2 replies
Yeah right!!!!!! Like I'd Touch that!
by ag1010 November 17, 2005 2:54 PM PST
After the DRM, I ain't touching jack crap of whatever contains the name SONY in it!
Reply to this comment
nobody will TOUCH sony software
by elranchero November 17, 2005 6:44 PM PST
after that root kit fiasco
Reply to this comment
They're on my blacklist
by peacemarauder May 16, 2007 4:54 PM PDT
and I tell everyone about it, why, and not to buy :)
They're on my blacklist
by peacemarauder May 16, 2007 4:56 PM PDT
and I tell ppl about it, why, and not to buy :)
Looks cool. No fear.
by ThunderDog November 17, 2005 9:14 PM PST
I've been a fan of Sony products for a long time and I still equate Sony to quality. After doing my own research about the recent Sony debacle its clear that this exciting new product has nothing to do with it.

The software "scare" has to do with music cds that came from Sony BMG (sony music) which is one small branch of the Sony corporation. Also, the software which has caused the issues was created by a company called First4Internet.

I'm excited about the new voip-video frontier and I really doubt that any boogeymen will be popping up in my video screen. ...and I severely doubt that Sony would risk that sourt of negetive coverage again.
Reply to this comment
Why bother????
by Earl Benser November 19, 2005 9:59 AM PST
......... Skype does it better
Reply to this comment
Compelling argument
by ThunderDog November 21, 2005 9:11 AM PST
You raise a compelling argument... As far as I know Skype doesn't even offer a real video service yet of their own. I don't think they do it better because they don't even do it yet.



I'm really interested in what the new Sony product has to offer and what it will grow into. The only negative thing that I see is people posting about the rootkit issue, but anyone who has taken 5 minutes to research that topic would know that it has no relevance.



The thing that I truly find to be most scary is that a company called Isdecisions has made a program called "skypekiller", which prevents Skype from working on networks. Now, why would skypekiller be making millions of dollars protecting networks from "Skype risk"? Makes ya wonder...
 See all 26 Comments >>
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