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February 6, 2006 10:40 AM PST

Dell bids adieu to hard-drive music players

Dell is dropping high-capacity music players from its roster of consumer electronics products, a company spokesman confirmed Monday.

The company will, however, continue to offer its 512MB flash player.

Dell will discontinue the 5GB Pocket DJ, 20GB Dell DJ20 and 30GB Dell DJ30 music players, said Liem Nguyen, a Dell spokesman. The company has decided to focus on the flash memory DJ Ditty player as a way of streamlining its MP3 products, he said.

Like other hardware makers, Dell has been unable to compete with Apple Computer's success in the MP3 player market. Several have tried--notably Sony, Samsung and Creative Labs--but none have hit on a combination of hardware and software as winning as Apple's wildly popular iPod and iTunes, said Richard Doherty, principal analyst at The Envisioneering Group.

"If there were 100 million music players shipping a year, which we think will happen by the end of the decade, people might go with Dell," Doherty said. But products like the Dell DJ got lost in a sea of iPods and other competitors. "Dell never broke out of the 'everybody else' category," he said.

Dell launched the DJ Ditty last September. The basic player costs $99, and special bundles with armbands, FM radios and protective cases are also available. The DJ Ditty uses flash memory rather than small hard drives to store songs, making it more durable and suitable for exercising.

PC companies have had mixed results in their push to enter the consumer electronics market. Dell and Hewlett-Packard have had the most success selling digital televisions, but have not translated that accomplishment into musical harmony. At one point, Dell attempted to compete with the iTunes store through a partnership with Musicmatch, but it has not made significant headway against Apple in the two years since. It still bundles the Musicmatch software with some of its PCs, but downplays the store.

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music player, flash memory, MusicMatch, Apple Computer, consumer electronics

Add a Comment (Log in or register) 110 comments (Showing first 20 comments)
They're all going the wrong way.
by Dead Soulman February 6, 2006 11:49 AM PST
Apple iPod is a really simple mp3 player, that can also work as a portable hdd. Now, that it's capable of playing video, it has become something even more powerful.

But, there are plenty of competitors that offer similar, if not more features than the iPod. However, people buy the iPod because of Apple's brand recognition. People who have owned Apple pc's don't kick and curse at their computers like Windows users do. I'm not picking sides, I use both. But, I can't think of the last time I heard an Apple user say, "this p.o.s. and "F" Steve Jobs and his Tiger OS." Usually all those compliments are saved for Mr Gates.

So, considering that Apple users are proud of their computers, regardless of wheater they are faster or slower than a Windows based. The OS is elegant. And all that was transferred to the iPod. That's why people use the iPod. It's simple, elegant, and delivers. Sure it has batteries, scratch-prone, and other issues. But, people who've owned them, would buy another without hesitation. Why ??? "It's simple, elegant, and it delivers"© This slogan has been trademarked.©

I haven't even mentioned iTunes store yet. Get the point Michael Dell, Bill Gates, and all you other competitors who get lost in the maze of confusion and bitter jealousy. Find out what makes the iPod so popular, and then start to compete. "Build it and they will come" doesn't always work.
Reply to this comment View all 3 replies
They're all going the wrong way.
by Dead Soulman February 6, 2006 11:49 AM PST
Apple iPod is a really simple mp3 player, that can also work as a portable hdd. Now, that it's capable of playing video, it has become something even more powerful.

But, there are plenty of competitors that offer similar, if not more features than the iPod. However, people buy the iPod because of Apple's brand recognition. People who have owned Apple pc's don't kick and curse at their computers like Windows users do. I'm not picking sides, I use both. But, I can't think of the last time I heard an Apple user say, "this p.o.s. and "F" Steve Jobs and his Tiger OS." Usually all those compliments are saved for Mr Gates.

So, considering that Apple users are proud of their computers, regardless of wheater they are faster or slower than a Windows based. The OS is elegant. And all that was transferred to the iPod. That's why people use the iPod. It's simple, elegant, and delivers. Sure it has batteries, scratch-prone, and other issues. But, people who've owned them, would buy another without hesitation. Why ??? "It's simple, elegant, and it delivers"© This slogan has been trademarked.©

I haven't even mentioned iTunes store yet. Get the point Michael Dell, Bill Gates, and all you other competitors who get lost in the maze of confusion and bitter jealousy. Find out what makes the iPod so popular, and then start to compete. "Build it and they will come" doesn't always work.
Reply to this comment View all 3 replies
Other companies need to...
by wpholmes February 6, 2006 1:02 PM PST
stop trying to make an iPod clone. They need to do something new,
to get people interested
Reply to this comment
Other companies need to...
by wpholmes February 6, 2006 1:02 PM PST
stop trying to make an iPod clone. They need to do something new,
to get people interested
Reply to this comment
Apple has it, Dell doesn't
by rcrusoe February 6, 2006 1:18 PM PST
The iPod was the first portable player to get it right (although it
took a couple of years to become an overnight success). But
once it did Apple's elegant design became THE player to have.

Dell didn't stand a chance when their customers were faced with
people saying/thinking:

"Dude, couldn't you afford an iPod?"
Reply to this comment View all 3 replies
Apple has it, Dell doesn't
by rcrusoe February 6, 2006 1:18 PM PST
The iPod was the first portable player to get it right (although it
took a couple of years to become an overnight success). But
once it did Apple's elegant design became THE player to have.

Dell didn't stand a chance when their customers were faced with
people saying/thinking:

"Dude, couldn't you afford an iPod?"
Reply to this comment View all 3 replies
Creative Labs has the best chance vs Apple
by lingsun February 6, 2006 2:02 PM PST
Creative Labs has a great player. It has a 8gb hard drive, FM radio, and wma support. That means it will hold 4 times as many songs as a 2gb Nano. I love the 6gb mini (and own one) but the nano sucks. The Creative Labs player is sold out on Best Buy online.
Reply to this comment View all 3 replies
Creative Labs has the best chance vs Apple
by lingsun February 6, 2006 2:02 PM PST
Creative Labs has a great player. It has a 8gb hard drive, FM radio, and wma support. That means it will hold 4 times as many songs as a 2gb Nano. I love the 6gb mini (and own one) but the nano sucks. The Creative Labs player is sold out on Best Buy online.
Reply to this comment View all 3 replies
Apple had an instant market with iSnob customers
by lingsun February 6, 2006 2:08 PM PST
Apple had an instant market with their iSnob customers. It doesn't matter that the first iPods weren't that great. With the Apple faithful and their religious zeal, Apple was always better to them even when they really weren't. Apple was lucky that they had that base to start with so they could improve the iPod and make it what it is today.
Reply to this comment View all 6 replies
Dell has too much dependency on other software developers
by dssykes February 6, 2006 5:17 PM PST
First off, I own a Dell DJ20 Gen. 2. I like the hardware and user interface but I think Dell?s use of Musicmatch was a big part of their mistake. Now that Yahoo! owns them we will not see any real development in that software. Now that ?podcasting? is really taking off, the lack of any kind of seamless integration from Musicmatch really makes the process clunky (I download to iTunes and then scan the location and pick up my podcasts. Most non-technical uses will not do this.). I also believe the shift toward Microsoft DRM hasn?t helped matters either. They (Dell) could have someone create good software to wrap around this thing but then again as others have pointed out, that would require some amount of innovation
Reply to this comment
Dell has too much dependency on other software developers
by dssykes February 6, 2006 5:17 PM PST
First off, I own a Dell DJ20 Gen. 2. I like the hardware and user interface but I think Dell?s use of Musicmatch was a big part of their mistake. Now that Yahoo! owns them we will not see any real development in that software. Now that ?podcasting? is really taking off, the lack of any kind of seamless integration from Musicmatch really makes the process clunky (I download to iTunes and then scan the location and pick up my podcasts. Most non-technical uses will not do this.). I also believe the shift toward Microsoft DRM hasn?t helped matters either. They (Dell) could have someone create good software to wrap around this thing but then again as others have pointed out, that would require some amount of innovation
Reply to this comment
The DJ ... RIP ... boy that lasted long
by Thomas, David February 6, 2006 11:56 PM PST
eom
Reply to this comment
The DJ ... RIP ... boy that lasted long
by Thomas, David February 6, 2006 11:56 PM PST
eom
Reply to this comment
Integration
by Michael G. February 7, 2006 5:01 AM PST
The reason that Apple's iPod is more successful than Dell, Creative Labs, Sony or other rivals is because of integration. How many of these other MP3 players have an online service that can compete with Apple's iTunes? Sony has Connect, but that's not too popular. iTunes is the innovative standard, when it comes to offering podcasts and video online, as well as the selections of music it has to offer. Musicmatch and other rivals simply can't compete. If Dell wants to compete online, they have to come up with both the MP3 player and a superior online service to iTunes. The DJ Ditty alone isn't going to cut it in competition with Apple.
Reply to this comment
Couldn't turn up the volume on the DJ
by stanshih February 7, 2006 5:57 AM PST
...and I'm not referring to adjusting the sound levels. Dell just
couldn't ramp up sales of the DJ despite undercutting the iPod
on price.
The debate over whose player is superior is now a moot one as
Creative, Dell, Sony, Rio, iRiver, and Microsoft know. Even iPod
lovers must admit that for the past 2 years iPod's competitors
offered more features, longer battery life, and (slightly) lower
price on their products. But in the past year, the market (with
the help of word-of-mouth and slick commercials) determined
that iPods' ease-of-use and simple design was worth a $20-$40
premium. The market also determined that 6-8 hours of battery
life was enough and the FM transmitters and voice recording
were superfluous.
The window for competing on the basis of tech specs has
closed. Apple now has the upper hand because of economies of
scale; they sell many more units than their competitors now and
have pricing power against the competition. Whereas iPods
initially sold at a premium price, they're now price-competitive
because of VOLUME. Dell's DJ was relegated to the figurative
clearance bin. They were "on sale" - cheaper than the iPod by
about $50 - but still ignored.
The original plan was to undercut the iPod's price enroute to
selling millions and millions of DJs. But Dell couldn't turn up the
volume. R.I.P. DJ
Reply to this comment
Apple has Marketing, others do not try
by eewhiz February 7, 2006 8:09 AM PST
It is the best marketed player. When was the last time you have seen a Dell DJ commercial on TV or Creative Labs? What lifted iPods were the teen following. If you look at who's buying Creative's, Samsung's, Dell DJ's and iRivers are adults. Sure there are some adults that purchase iPods, but they too were sucked into the hype. iTunes is a very restrictive playcenter, and Apple is still not licensing FairPlay (that's not fair), to anyone else. Real Networks hacked the FairPlay scheme, so now iPod users can buy Music from other than iTunes. Now Apple is filing a lawsuit. You think they would have learned their lesson from the Macintosh vs PC wars (Remember when Macintosh had a 40% marketshare in personal PC's). Ancient History. Let them keep their same arrogance with Fairplay, and you will eventually see buyers shop elsewhere. Hang in there Creative, iRiver, Archos, Samsung et al, Apple will will reap it's arrogance.
Reply to this comment View all 4 replies
Creative quality control
by February 7, 2006 8:44 AM PST
Dell was buying their players from Creative who apparently have monster quality control issues with their players. You can find tons of refurbished players out there(both Dell and Creative) and 2 friends bought almost identical Dell and Creative players and both died within 3-6 months. Dell will never admit to bad business decisions and this is apparently one of them.
Reply to this comment View reply
Creative quality control
by February 7, 2006 8:44 AM PST
Dell was buying their players from Creative who apparently have monster quality control issues with their players. You can find tons of refurbished players out there(both Dell and Creative) and 2 friends bought almost identical Dell and Creative players and both died within 3-6 months. Dell will never admit to bad business decisions and this is apparently one of them.
Reply to this comment View reply
But where is Creative's ecosystem of partners???
by February 7, 2006 4:01 PM PST
This is where Apple beats EVERYONE hands down: it has a legion of accessory making partners, including well-respected brands like JBL/Harman-Kardon, etc... and even Denon/Marantz building iPod direct connectors into their higher-end receivers. Creative cannot even TOUCH the power of Apple's ability to develop and nuture a legion of add-on makers around their products. And, Apple's panache for industrial design drives their partners to be just as innovative in their offerings that work with Apple's products.

Creative, Sony, Dell, Toshiba, etc. cannot beat Apple at this game. They'd be better off making their money on accessories for Apple's platform versus trying to own the platform themselves. Apple OWNS the market for the whole portable digital music platform: the device, the software, and the add-ons to go around it. Until somebody matches that, Apple will continue to dominate.

I know some will say, "well, look at the PC world that Apple lost!" Well, everyday consumer electronics are NOT PCs... it takes more than tech specs to win the hearts of everyday consumers. This is why Apple owning the whole platform and ecosystem around it makes the iPod experience so compelling for that everyday user. I am honestly waiting for Microsoft to work the magic it did in the PC world: collaborate with Intel so tightly that it created a comparable "platform" experience to Apple. Maybe if Microsoft did that with Creative or someone else versus just making generic "me too" software for media, there might actually be success at de-throning Apple.
Reply to this comment View reply
But where is Creative's ecosystem of partners???
by February 7, 2006 4:01 PM PST
This is where Apple beats EVERYONE hands down: it has a legion of accessory making partners, including well-respected brands like JBL/Harman-Kardon, etc... and even Denon/Marantz building iPod direct connectors into their higher-end receivers. Creative cannot even TOUCH the power of Apple's ability to develop and nuture a legion of add-on makers around their products. And, Apple's panache for industrial design drives their partners to be just as innovative in their offerings that work with Apple's products.

Creative, Sony, Dell, Toshiba, etc. cannot beat Apple at this game. They'd be better off making their money on accessories for Apple's platform versus trying to own the platform themselves. Apple OWNS the market for the whole portable digital music platform: the device, the software, and the add-ons to go around it. Until somebody matches that, Apple will continue to dominate.

I know some will say, "well, look at the PC world that Apple lost!" Well, everyday consumer electronics are NOT PCs... it takes more than tech specs to win the hearts of everyday consumers. This is why Apple owning the whole platform and ecosystem around it makes the iPod experience so compelling for that everyday user. I am honestly waiting for Microsoft to work the magic it did in the PC world: collaborate with Intel so tightly that it created a comparable "platform" experience to Apple. Maybe if Microsoft did that with Creative or someone else versus just making generic "me too" software for media, there might actually be success at de-throning Apple.
Reply to this comment View reply
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