July 18, 2005 4:00 AM PDT
Online private eyes draw privacy complaints
Last modified: July 18, 2005 3:41 PM PDT
- Related Stories
-
Google CEO defends privacy policies
May 19, 2005 -
Hide and seek on the Web
February 15, 2005 -
Encrypted cell phone foils eavesdroppers
November 19, 2003
There's
What's new:
Numerous Web sites that promise to dredge up personal data such as Social Security numbers and employment are raising concerns about an increase in identity theft and fraud.
Bottom line:
Privacy advocates say online private investigator sites should be required to vet their clients to make sure they are not criminals and "have no ill intent" and should have limits on providing raw data to clients.
"There have been a number of cases where (private) investigators have provided data to a stalker who later killed the victim," including at least one case where an online company sold the data, said Chris Hoofnagle, director of the West Coast office of the
Online private investigator sites should be required to vet their clients to make sure they are not criminals and "have no ill intent." In addition, there should be limits on providing raw data to clients, he said.
On July 7, EPIC filed a
EPIC has taken a particularly close look at Intelligent E-Commerce Inc (IEI), which operates the
IEI, based in Encinitas, Calif., advertises and provides online ordering forms for customers to obtain information about people in the United States and Canada, and says it uses private investigators to get the information. For $187, the company will provide someone's name, address and mobile phone call records. For $97, it will find out the personal mail box address of someone.
Those are categories of information that "cannot be obtained without legal justification," the complaint said.
IEI denies any wrongdoing, however. "IEI does not, nor would not, intentionally sell the services of licensed private investigators known to obtain information by illegal means," IEI President Noah Wieder wrote in an e-mailed statement this week. "IEI abides by the law."
IEI's cell phone and landline-based call records "help parents locate missing children, bail bondsmen locate fugitives, insurance companies refute fraudulent claims, collection agencies track down deadbeats, financial institutions locate people and collateral, and yes, spouses find out if their significant other is being faithful or cheating," Wieder wrote.
Hoofnagle said he suspects the problem is broader than just one company and has asked the FTC for an industrywide investigation into online investigation sites. He said he had not researched the other companies enough to comment on the legality of their practices, but the EPIC complaint lists five other Web sites offering such services:
•
"Our company endeavors to conduct itself at all times ethically and legally," the representative added. "In summary, most information we provide is location or background information. We do not provide complete Social Security numbers or driver's license numbers."
•
Only after severe consequencies will action be taken to put some rules around it. Unfortunately, by then the rules will be draconian.
A few months back a township resident applied for a permit to put on an addition to her home. One neighbor objected because the addition would block his view of stream. At the board meeting, the objecting neighbor presented all sort of disparaging information about the woman - from credit bureau report to child support and divorce information. All of this in the hope of proving that the she may be able to affort to start the work and not be able to finish it, thus the permit should not be granted.
Was this info always available, yes! But it was not $50 up front and a click of a mouse; you had to put some effort into it. I don't think the internet was intended to be a spy machine, yet here we are. And if we do nothing about it now, it will only get worse.