July 1, 2007 10:45 AM PDT
Apple faces a rebellion over iTunes
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The Universal Music Group of Vivendi, the world's biggest music corporation, last week notified Apple that it will not renew its annual contract to sell music through iTunes, according to executives briefed on the issue who asked for anonymity because negotiations between the companies are confidential.
Instead, Universal said that it would market music to Apple at will, a move that could allow Universal to remove its songs from the iTunes service on short notice if the two sides do not agree on pricing or other terms in the future, these executives said.
Universal's roster of artists includes stars like U2, Akon and Amy Winehouse.
Representatives for Universal and Apple declined to comment. The move, which comes after a standoff in negotiations, is likely to be regarded in the music industry as a boiling over of the long-simmering tensions between Jobs and the major record labels.
With the shift, Universal appears to be aiming to regain a bit of leverage--although at the risk of provoking a showdown with Jobs.
In the four years since iTunes popularized the sale of music online, many in the music business have become discouraged by what they consider to be the near-monopoly that Jobs has held in the digital sector--the one part of the music business that is showing significant growth. In particular, Jobs' stance on song pricing and the iPod's lack of compatibility with music services other than iTunes have become points of contention.
By refusing to enter a long-term deal, Universal may continue to press for more favorable terms from Apple or even explore deals to sell its catalog exclusively through other channels. If Universal were to pull its catalog from iTunes, Jobs would lose access to record labels that collectively account for one out of every three new releases sold in the United States, according to Nielsen SoundScan data.
But if Apple were to decide not to carry Universal's recordings, the music company would likely sustain a serious blow: sales of digital music through iTunes and other sources accounted for more than 15 percent of Universal's worldwide revenue in the first quarter, or more than $200 million. (Vivendi does not break out revenue from Apple alone).
If push came to shove and Universal decided to remove its catalog from iTunes, it might not necessarily instigate a broader insurrection against Apple. The second-biggest corporation, Sony BMG Music Entertainment, recently decided to sign a new one-year contract making its catalog available to iTunes, according to executives briefed on the deal. A spokeswoman for the company, a joint venture of Sony and Bertelsmann, declined to comment.
Some industry observers have cautioned against taking on Jobs directly. "When your customers are iPod addicts, who are you striking back against?," said Ken Hertz, an entertainment lawyer who represents artists like Beyonc? and the Black Eyed Peas. "The record companies now have to figure out how to stimulate competition without alienating Steve Jobs, and they need to do that while Steve Jobs still has an incentive to keep them at the table."
But other music industry executives say the major labels must take a harder line with Apple at some point if they are to recalibrate the relationship. In particular, they say, it is unfair for Jobs to exert tight control over prices and other terms while profiting from the iPod. Jobs, in February, noted that less than 3 percent of the music on the average iPod was bought from iTunes, leading music executives to speculate that the devices in many instances are used to store pirated songs. (Of course, users can also fill their players with songs copied from their own CD collections.)
Apple has now sold more than 100 million iPods, and the device's ties to iTunes have helped make Apple the leading seller of digital music by a wide margin. The iTunes service accounts for 76 percent of digital music sales, and the contract talks come as it is on the rise--Apple recently surpassed Amazon.com to become the third-biggest seller of music over all, behind Wal-Mart and Best Buy, according to data from the market research firm NPD.
All of that has transformed Apple into a prominent gatekeeper, wielding influence as a tastemaker by highlighting selected artists on iTunes storefront, and as an architect of the underlying business dynamics.
Apple has stuck to a pricing system that charges a flat 99 cents for a song since iTunes started four years ago (except for the recent introduction of songs without copy protection, which carry a higher price). Jobs has long argued that a uniform system and low prices will invite new consumers and reduce piracy.
But some music executives have been chafing at the flat rate that Apple has insisted upon in its contracts with the big record labels, and they have been pressing publicly or privately for the right to charge Apple more for popular songs to capitalize on demand or, in the event of special promotions, to charge less. Edgar Bronfman Jr., the chairman of Warner Music Group, reinforced that idea at a recent investor conference, saying "we believe that not every song, not every artist, not every album, is created equal."
In the backdrop of the pricing dispute is an investigation by European regulators who are studying the roles of the music companies and Apple in setting prices in certain international markets.
At the same time, Jobs has refused the industry's calls for Apple to license its proprietary copy restriction software to other manufacturers. Music executives want the software to be shared so that services other than iTunes can sell music that can be played on the iPod, and so that other devices can play songs bought from iTunes.
Jobs has argued that sharing the software with other companies would increase the likelihood that its protections would be cracked by hackers, among other problems. Instead, he asked the music companies to drop their insistence on copy protection altogether. So far, only one of the four music companies, EMI, has made a deal to sell unrestricted music through iTunes.
Entire contents, Copyright © 2009 The New York Times. All rights reserved.

release their songs to other formats..yet they are all excited about
keeping the music exclusively itunes? wow that won't spread
piracy at all...nope.
b> I cannot believe you would make such
an idiotic statement. And "NO", I won't be
apologizing for that comment!
out in front.
Apple DOES NOT HAVE A MONOPOLY ON MUSIC.
Looked the flippin' word up, already?
There are DOZENS of online stores. People CHOOSE iTunes.
IT IS UNIVERSAL'S FAULT THAT THEIR MUSIC IS LOCKED INTO
THE iPOD.
Universal insists on DRM, not Apple.
EMI went DRM free, and EMI's music on iTunes can be played on
ANY MP3 player because of it.
Universal wants ONE THING, and it appears that they're willing to
lie in order to get it.
Universal wants to RAISE PRICES, and nothing more.
Hey, Universal, the public isn't stupid. You follow through with
this, and I'll never buy ANYTHING, in ANY FORMAT from you
again.
Capishe?
Universal, you want to restrict your customers' choice like supermarkets clearing shelves of products so they can sell others nobody's buying because they're garbage!
Universal, when are you going to respect your customers and your products more than you say you do?
Think about it this way, if iTunes is so wonderful, then why not let every MP3 player on the market access it? If the iPod is so great and wonderful, where is the harm in letting other music stores access it?
Yes I know I can burn my iTunes AAC+ to CD and then rip to MP3 for unprotected version, but that seems to be retarded and un-necessary... glad EMI had some common sense to remove the DRM and allow free access to the purchased songs.
Now I agree that wanting to charge more for other songs is a REALLY bad move. A flat rate per song has pretty much become the accepted standard. They have to realize that the old way of doing business doesn't work in the music world. They are not selling a physical product, there is no overhead... that's the beauty of digital, upload the master track and it can then be downloaded infinitely without the need to produce anything like CD's, cases, booklets and then package it up, put it on a truck and ship it out to retail stores.
You sound more like an APPLE fan than a MUSIC fan and in a way that's very sad when dealing with a music issue.
Interesting
Universal makes music, not iPods, not MP3 players.
Universal feels entitled to profits from the iPod, a product they have no involvement in creating, marketing, or owning in any way shape or form.
So, according to Universals' thinking, Disney, TimeWarner, Comcast, Viacom, CBS, NewsCorp should all be entitled to profits for each TV, cable box, CD player, DVD player, Zune, Zen, etc. sold?
Universal just is po'ed that they are stuck in a market where they have a product most customers are poo'poo-ing and have no MP3 player to call their own, simple as that. I hope Steve sticks to his guns, and calls Universals' bluff.
this one. Apple had nothing to do with creating the AT&T
network, yet they will get money from it, a piece of the pie from the
subscription fees because Apple froced them to, or bend their arm I
guess is a better term to use.
Same boat, human greed knows no bouds, I guess that's called
good business, huhhh ?
reason, when that fact came to light (portion of an iZune sales
goes to the RIAA).
balance(birthday gift) @ iTS from nearly a year ago because i don't
listen to pop music. being a big jazz fan, i just haven't taken the
time to investigate Apple's jazz catalog. & the podcasts(free) i've
dl'd are in my 'puter--not my iPod. i say go Steve!! keep the buy &
burn/own model & the prices as they are. BUZZ OFF labels!!
It is really annoying to have record executives "speculate" that I and others like me are theives. Makes me sorta wish I had pirated the music instead of line the pockets of people who would so cavalierly accuse their customers.
segrams distillery where he would be much happier with the
profit margin from liquor sales. This guys problem is the fact
that he is embarrassed by a non music executive clout in the
music business, and his ego is bruised that he can't swing for
the fence like the big boys and hold sway. Grant you..., jobs has
a huge ego as well, however, the difference is that Jobs swings
for the fence and connects, while Brofman swings for the fence
and whiffs, and he complains that the reason he whiffed was the
fact that the ball had scuff marks on it because Jobs had hit it
first. (sorry for the baseball analogy)
Brofman was so privilege when growing up that he skipped
college, because he knew he had daddy's money, and a high
paying executive job waiting for him.
In the summer before his junior year in high school, Bronfman
went to London to work on a feature film, arranged partly
through his father's connections at MGM.(wp)
Bottom line...., to brofman it's about prestige and bragging
rights. Right now..., he's not getting any love...., poor thing.
I say dump Universal, cement the other relations with the other
music groups at Universals expense. Sink or swim!
I'm sure there are plenty of other music stores (Rhapsody ,
Uhhh..., what are the others name?) that would love to have an
exclusive deal with brofman. I hope they just don't bend over to
pick up the soap in the shower at brofmans new executive
shower.
Read more about the privilege life of Brofman here...
http://en.wikipedia.org/wiki/Edgar_Bronfman,_Jr.
they felt they'd be able to exact similar concessions from Apple.
These guys are seriously out of alignment. Amidst rampant
digital piracy, the one man that offers them a sustainable way to
continuing profiting from the music they own is now the guy
they want to beat down?
It's bizarre they want to jeopardize the whole thing by
sabotaging iTunes catalog. ITunes/iPod would probably survive,
but Universal could find its profits further decimated.
Universal is just pissed off because they only made a couple
hundred thousand dollars off of that "$1 per Zune" deal ;-)
The Music industry needs to quit cribbing about piracy and realize that their pricing and market segmentation strategies are to blame.
Folks copy music not because it is cool, but because copyrighted music costs an arm and a leg. It is also ridiculous for these companies to talk about expenses in developing and supporting talent. They spend too much on too many people, and their inability to manage costs and finding innovative ways to market their products and services is no reason to charge the customer more.
I am NOT suggesting that piracy is right nor am I saying that it is answer, servicing the top chunk of the market segment, leads to the gray market, since there is no supply to meet the demand (micro economics 101) in these segments.
So if Apple has found a way to meet that demand, quit cribbing and toe the line, unless you have a better way to do it.
Going from past experiences, I haven't seen nor heard anything from the music industry of a strategy to sort this out.
Fighting piracy is not in the billions of $$ poured on laws, lawmakers, DRM and the rest of the muck, its all about pricing and market segmentation.
Regards,
CJ
I would like to see the record companies continued downward spiral and contribute to it by not buying music from them. Consumers have spoken for years about the outrageous price for music, the companies have chosen to ignore them, and now they are paying the price. Good riddance; which is probably what Jobs will say too.
Gene from ZuneChannel.com
If he had any real insight into how the music industry really
worked in a consumer world, he would have been ahead of the
game now.
Now he's in the deep end of the pool, grasping for the life
preserver. Too bad he can't call Dad to bail him out of a hole
again. Even if he did manage to extract more money from songs
sold, do you really think the artist would get their fair share of
the profit? Not hardly..., brofman would just go out and get him
a new Brofmobile.
has sold Zunes since they were released, and that turns Universal's
head? If that is true, the Universal is truly clueless.
If anything, Sony has proven that you can't control your music and the devices at the same time (read: ATRAC, MiniDisc, Bean; despite the fact that they were all good products, but that's another argument).
The industry should actually be thankful to Jobs for bringing music to the masses in such a way that is not only cool to own, but the colors aren't that bad, either.
Speaking for myself, I'll never own an iPod for the simply reason that I don't use iTunes - I use Rhapsody and subscribe to my music. But let's not forget who started this lame mini-war to begin with: if the music labels were a bit more tuned in with today instead of keeping things so tight like security at Auschwitz, they'd be a lot happier and I'm pretty sure the consumer would be, too.
The iTunes/iPod model WORKS. I'm 41, and this is the way I've envisioned music sales since I was 20. There are many ways for me to purchase music. I can buy a CD from a variety of retailers, both Brick and Morter as well as online. I can purchase digital downloads from numerous online digital retailers. I can rip my CDs and store them on any number of fine MP3 players from Creative, Sony, etc. I can buy a Zune. I have choice. Plenty of choice...
I choose iPod/iTunes!
The entire transaction is simple from purchase to actual listening. The price, for once in my 41 years, is fair in my opinion. I will never go back to buying CDs. I do not want to manage physical media anymore. It's simply DUMB in this day and age, like using floppy disks.
Instead of Universal ROBBING the consumer, they may have to try a strategy of (get this) EARNING MY MONEY! If Universal wants more profits, they can:
- Charge extra for lyrics with the iTunes download, so it shows on my iPod.
- Sell music videos of my favorite songs.
- Sell expanded album art.
- Sell higher bit-rate songs for the $1.29 price.
Apple, do not cave into Universal. Microsoft was foolish to give in to their $1.00 fee per Zune sold licensing scheme. I mean, what if I never bought a Universal song?! I paid them a dollar FOR NOTHING!
I was once on the Napster network when it was illegal. Most of what I downloaded from Napster were old singles here and there from my youth. Not much really to make a dent in a company's music sales. Most of those old songs aren't even on retailer's shelves anymore, especially in singles format. But when iTunes came along, I erased Napster from my computer, and have never signed up with another illegal music sharing site. I felt that $.99 per song was reasonable, and I was GLAD to pay it.
Don't be a dinosaur, Universal. Evolve or die.
I don?t know about this one, the karaoke novelty of it all might sell for the simpletons. If I need to know lyrics there are plenty of free websites out there that will give me the lyrics.
- Sell music videos of my favorite songs.
Music videos are large files, not to mention YouTube, artists websites, promoters, MySpace, and other music oriented websites give music videos away for free.
- Sell expanded album art.
I can appreciate this as a legitimate cost for making a CD, but I personally am not going to buy CD case sized art.
- Sell higher bit-rate songs for the $1.29 price.
This is probably the most pragmatic suggestion you made, however I don?t see higher bit-rate songs going that cheap. Bandwidth costs go up with the increased download size.
Apple has the leverage and should use it. Universal deserves a spanking.
easily pirate it through a P2P network. The record company will be
screwing over the consumer and the artist, not the consumer who
is pirating their content. Bring it on Universal!
However, the flat iTunes price structure has the effect that easy profits from popular songs subsidize the existence of a huge library of less-profitable less-popular songs. This benefits everyone, since nobody spends his entire life listening exclusively to the current smash hits. Flat pricing allows songs to have a half-life of more than 3 weeks. This benefits our culture, and the artists, and the recording industry.
Hey, idiots at Universal! Popular songs ARE worth more, because they get DOWNLOADED more. Sell more units; make more money. Why is that too hard for your pigeon brains? Now you want to charge more per download, too? Sheesh, talk about greedy!
iTunes is the preferred method for tens of millions of consumers
to feel comftorable legally getting their content online.
The only people UMG would be hurting are the
consumers!!
Their arrogance, and greed is astounding!
No inventory, no shipping, no old-school (expensive) marketing.
New acts can debut, with low-overhead. All new acts should
sign with online stores just like iTunes, not these guys. We also
no that app. 75 cents, of the 99 cents purchase price goes to the
RIAA. That was the cost breakdown at the inception of iTunes.
With over a billion tracks sold
through iTunes at a gross profit of 75 cents each, with little or
no overhead it seems downright stupid for
UMG to threaten the people who are purchasing there labeled
content!.
seems fairly obvious.
On the other side of the coin...Universal can simply hand U2 Content to the highest bidder, and count on the fact that people follow the band- NOT the technology.
Apple.
In fact, the rise of the digital age make all the record labels and the
entire RIAA less and less relavant as time goes on. Why should
artists pay these pr*cks the lions share of the money made from
their hard work when they aren't even making physical records or
CD's any more?
PS - sorry to be so harsh but COME ON!!!
Music Tab in iTunes so people looking for Universal Artists can
find them easier.
Universal can then make the artists they want to push have a
more prestigious location in iTunes. They can add more benefits
to users who choose the universal tab and view the contents...
like extended coverflow or free videos available only if someone
downloads the entire album. (More sales of songs people aren't
interested in)
All major record labels should have their own tabs and compete
on iTunes for consumer attention.
There can be a Tab just for Indie labels and anybody can post
content that gets more attention as more people download the
songs with royalties going directly to the independent artists.
(First Major label to figure out how to take advantage of this to
contract the next upcoming star wins)
There are tons of ways the Music industry can use Web 2.0 and
iTunes to make a ton of money... no need to be narrow minded.
be Universal. As an iTunes listener and buyer, I can assure you
that there's a lot of great music out there -- more than I can
discover in the time I allot -- and if Universal artists aren't
exposed on the largest online music outlet there is, I just won't
discover those artists, will I? How long will it take for artists to
abandon Universal for some other label -- or do with a lot of
new artists are doing and abandon the labels entirely and sell
direct to their fans.
It seems Universal doesn't realize the ground has shifted under
their feet. Dinosaurs.
- Clever. Very clever.
-
by toosday
July 3, 2007 9:25 AM PDT
- This is a very interesting negotiation tactic by Universal: It finds Apple at their most vulnerable in years. The Great iPhone just launched and iPods are doing better than ever. They can't afford a major provider to pull their services right now. Of course, UMG can't afford to lose such a lucrative digital market (as iTunes provides), either.
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Reply to this comment
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See all 89 Comments >>Obviously, Universal songs aren't going away from iTunes anytime soon, but it proves just how fragile the relationship between Apple and the record labels are.
Before this move, I think it always looked as if the labels are in need of iTunes, but this highlights just symbiotic their relationship is: UMG needs the digital sales, but iTunes needs UMG's artists (Eminem, Mariah Carey, Janet Jackson, Gwen Stefani, Bob Marley & the Wailers etc.) just as much to be successful.
Like I said before: Clever negotiating tactic by Universal, whether I agree with it or not.
P.S. www.coolfer.com has a great write-up of this.