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August 13, 2004 11:02 AM PDT
Gartner: 'Steer away' from cheap Windows XP
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In a report published this week, Gartner analysts Dion Wiggins and Martin Gilliland noted that missing features in the Windows XP Starter Edition would frustrate users and claimed that its limited software upgrade path would "likely increase software piracy."
Microsoft on Wednesday announced plans to launch the cheap, easy-to-use version of Windows XP in five emerging markets, including Indonesia, Malaysia and Thailand.
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Related story A billion PC users on the way  PC users will soon rise from about 670 million to more than a billion. And all those new buyers are going to need some discounts. |
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Targeted at first-time users, the operating system has had some features removed, such as file-sharing, print-sharing and support for local area networks.
In its report, Gartner agreed that such home-networking functions have "little relevance" to Microsoft's target audience. However, it chided the Redmond, Wash.-based software giant for imposing other restrictions, such as allowing users to run only three applications at a time.
The research firm also cited security as an issue, particularly the provision of patches and updates for users with slow and expensive Internet connections.
"Many citizens who do not own a PC are already familiar with basic PC use from cybercafes and schools," wrote Wiggins, vice president and research director of Gartner Research and Advisory Services. "Windows XP Starter Edition is likely to frustrate these users, as it is not delivering the same quality experience due to the limitations imposed."
Wiggins added that Microsoft's lack of an upgrade path from the Starter Edition means that more advanced users will have to pay the full retail price for XP Home Edition. This may prompt users to turn to bootleg alternatives and lead to increased software piracy, he said.
In conclusion, the authors recommended that enterprises should not consider the product, while even consumers should "steer away" until it has been "retooled to grow with the user."
A Microsoft representative said company research indicated that "first-time computer users tend to use a small number of programs and windows at the same time, which helps them stay organized and reduces confusion."
The representative added that Microsoft would continue to gather feedback from consumers over the next 12 months.
Aloysius Choong of CNETAsia reported from Singapore.
See more CNET content tagged:
Gartner Inc.,
software upgrade,
developing country,
Microsoft Windows XP,
research company
You pay less, you get less.
I'm sorry, but I am greatly offended by this comment by the MS rep. Is the implication of this statement that Asians are mentally inferior and thus requires a dumbed down operating system!?
Does this reflect MS's official corporate viewpoint?
I will definitely be sure to let my Asian friends know what MS thinks of their business with such an offensive statement and what amounts to a slap in the face product for the Asian market.
Cutting out LAN access means that schools cannot use it to share files on a server. Hence MS will lose sales of Windows 2003 Server and other server applications. Plus home users trying to use Wireless LANS will be upset that they are cut out of doing so. I suppose Network printer sharing is disabled as well?
Three applications at once limit? Please, how are they going to run MS-Office and keep Word, Excel, PowerPoint, and Outlook all open at once to get tasks done? Using OLE between them to combine data, means they will be seriously limited. It also means trying to do development in a school using Visual BASIC is next to impossible as VB needs other applications open to do DDE, COM+, and other features.
In my opinion, all Microsoft is making is drink coasters and not XP Starter Edition CDs. If they tried to pull this sort of thing in the US, they would have a serious backlash against them.