BellSouth's director of Converged Services, Steve Zimba, told attendees at the VON conference in San Jose that many residential customers are still wary of VoIP. CNET News.com reporter Marguerite Reardon asked if VoIP is merely a defensive tool for the telcos.
10 minutes 21 seconds
Last modified: March 17, 2006 5:19 PM PST
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